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  • Bailey-Button-Triplet-Sand 1873
    Bailey-Button-Triplet-Sand 1873
    £221.12 £97.01
    Save: 56% off
    Review:216  Sales:104
  • Classic Cardy Stonewash Boots 5819
    Classic Cardy Stonewash Boots 5819
    £221.12 £87.56
    Save: 60% off
    Review:594  Sales:286
  • Classic Mini Boots Gray 5854
    Classic Mini Boots Gray 5854
    £221.12 £79.37
    Save: 64% off
    Review:1431  Sales:689
  • ugg Sand Handbag
    ugg Sand Handbag
    £221.12 £122.84
    Save: 44% off
    Review:2781  Sales:1339

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      Home  >  FAQ

    FAQ
    Q1: What happens if my shipment is lost or stolen?
    A: It is unlikely that your package is lost or stolen. If we approve that your Goods disappears, we will resend you another for compensation. But if the postal service delivers the shoes to the wrong address or you have moved of changed your address without notifying us in advance, we can do nothing to recover your UGG Boots Clearance.

    Q2:How do I buy your products?
    A:1. Select products
     ↓
     2. Add to shopping cart
     ↓
     3. Filled the orderer info
     ↓
     4. Order confirm
     ↓
     5. Payment
     ↓
     6. Goods transport

    Q3:Is ordering online with you secure?
    Absolutely Yes! 100% Secure Purchase Guarantee. We take great care to ensure we offer all of your details and payments the best internet security possible. We use Credit Card and Western Union payment gateways as they are both industry leading companies in secure payment handling, and protect our order system with SSL encryption, another industry standard.

    Q4:How to clean UGG Boots:
    A:a white UGG
    UGG white upper: please remember to use white toothpaste + rinsing + soft brush + natural dry.The color of other detergents or washing powder will make the boots stain ,so you'd better use white toothpaste.
    b, light UGG ordinary water + natural dry. Special besmirch please use transparent detergent + soft brush + natural dry.
    c, dark UGG
    Please refer to light UGG Attention: Don't use the detergent containing bleaching components.

    Q5: What if I'm not in when you deliver?
    A: Deliveries will usually be made Monday to Friday, between 9am and 6pm. If you or the intended recipient is not available, you can contact your local post office with your tracking number directly to arrange re-delivery or collect the parcel personally.

    Q6:My credit card was declined, now what?
    A:There are various reasons for a declined credit card transaction.
    The most common reason being that the address you entered is not the same address on your credit card statement. If so, please try again with the right billing address.
    While at the mean time, a simple typing mistake could also cause the transaction to be declined, including entering the wrong credit card number, wrong expiry date or CVN code (the security number on the back of your credit card).
    If your credit card is still not being accepted here are some reason:
    * Wait 1 day and try again
    * Make sure your credit card is not over its limit
    * Make sure your credit card has not expired
    * Make sure your have correctly typed the name on the front of the credit card
    * Try a different credit card

    If you have further questions or concerns, please feel free to contact us. Our loyal customer service team will be always with you.